Terms of service

Altapleno Terms of Service
Last updated: February 19, 2026

Welcome to Altapleno! By using our website, apps, or services (“Services”), you agree to these Terms. Please read carefully.

1. Eligibility
You must be at least 18 years old to use our Services or purchase products. By using the Services, you confirm that you meet this requirement.

2. Account Registration
Some features require creating an account. Provide accurate information and keep login credentials secure. You are responsible for all activity under your account.

3. Using the Services
Use the Services lawfully and respectfully. Do not disrupt or interfere with the Services or other users.

4. Product Use and Medical Disclaimer
Our products are for adult use only. They are not intended to diagnose, treat, cure, or prevent any disease. Always follow label instructions and consult a healthcare professional if unsure.

5. User Content
You retain ownership of content submitted (e.g., reviews). By submitting, you grant Altapleno a worldwide, royalty-free license to use, modify, and display it. Content must comply with laws and third-party rights.

6. Prohibited Conduct
Do not:

  • Engage in unlawful activity
  • Send spam or promotional messages without consent
  • Impersonate others
  • Share offensive, harmful, or illegal content

7. Intellectual Property
All content on the Services is owned by Altapleno or licensors. Copying, modifying, or distributing content without permission is prohibited.

8. Indemnification
You agree to indemnify and hold Altapleno harmless from any claims, damages, or losses arising from misuse of our products or Services.

9. Limitation of Liability
Services are provided “as is” and “as available.” Altapleno is not liable for indirect, incidental, or consequential damages from use of the Services or products.

10. Refunds & Exchanges
Refer to our Refund Policy.

11. Changes to Terms
Altapleno may update Terms at any time. Continued use indicates acceptance of revised Terms.

12. Governing Law & Jurisdiction
These Terms are governed by the laws of the United Arab Emirates. Any disputes are subject to UAE courts.

13. Contact
support@altapleno.com | P.O. Box 453878, Dubai, UAE